How does an MSP manage and expense payments to cloud subscriptions for their customers? One of the biggest pain points for any MSP is managing the payments of subscription applications for their customers. Who pays the vendor? How the client repays the MSP? Who manages all the transactions? What happens when changes happen at the client?Having MSPs manage the payments on behalf of their customers is not easy and transparent for most applications. If the MSP has the customer pay the vendor directly, then they may risk losing business control of the client.

I sat down with Julian Lee from eChannelNews to answer.